Privacy Policy

Veda Hydration – Privacy Policy
Effective Date: April 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Veda Hydration ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any unrelated purposes.

All text messaging opt-in data and consent records are kept strictly confidential and used only to deliver the services you have requested.

1. Information We Collect

We collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Physical address
• Payment information when purchasing services
• Communication consent records (SMS, email, etc.)

Non-Personal Information

• IP address
• Browser type and device information
• Website usage and analytics data
• Cookies and tracking technologies

Customer Communication Data

• Inquiry and support records
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use your information to:

• Provide and deliver hydration and wellness services
• Process payments and transactions
• Schedule and manage appointments
• Send confirmations, reminders, and support messages
• Improve website performance and user experience
• Maintain communication preferences and consent records
• Prevent fraud and enhance security

3. SMS Messaging & Compliance

Text Message Program Terms

By opting into our SMS services, you agree to receive messages related to your interactions with Veda Hydration, including:

• Appointment confirmations and reminders
• Service updates
• Customer support communications

Opt-In & Consent

• SMS messages are only sent after explicit consent
• We maintain timestamped opt-in records
• We comply with the Telephone Consumer Protection Act (TCPA)

Opt-Out Instructions

• Reply “STOP” at any time to unsubscribe
• You will receive a final confirmation message
• No further messages will be sent unless you opt in again

Message Frequency & Content

• Message frequency varies based on your activity
• Messages are directly related to requested services
• Promotional messages are only sent with explicit consent

Help & Support

• Reply “HELP” for assistance
• Or contact us:
  • Email: lindsey@vedahydration.com
  • Phone: (313) 989-1231

Carrier Information

• Message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and others

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with trusted service providers (e.g., messaging platforms) strictly to deliver SMS services.

All other uses exclude SMS opt-in data and consent. This data is never sold or distributed.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only in the following situations:

Service Providers

• Payment processors
• Scheduling platforms
• SMS delivery providers

All vendors are contractually required to protect your data.

Legal Compliance

We may disclose information:

• When required by law
• To comply with legal processes
• To protect our rights or safety

Business Transfers

In the event of a merger, acquisition, or asset sale, your data will remain protected under this policy.

5. Data Security

We implement industry-standard safeguards, including:

• Encryption of sensitive data
• Secure access controls
• Regular security monitoring
• Staff training on data protection
• Secure backups and recovery systems

While we take strong precautions, no system is completely secure.

6. Cookies & Tracking Technologies

We use cookies to:

• Analyze website traffic
• Remember preferences
• Improve functionality
• Measure service effectiveness

You can manage cookies through your browser settings. Disabling cookies may affect site performance.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails
• Opt out of SMS messages by replying “STOP”
• Withdraw consent at any time
• Request details on how your data is used

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be posted on our website with the effective date.

10. Contact Us

Veda Hydration
2699 Guoin St, Suite 100
Detroit, MI 48207

Phone: (313) 989-1231
Email: lindsey@vedahydration.com
Website: www.vedahydration.com

By using our website and services, you consent to this Privacy Policy.

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